Terms & Conditions menu888

1. Acceptance of Terms

By accessing, registering, or using any service provided by menu888, you agree to be bound by all the terms and conditions contained in this document. This agreement takes effect immediately when you click the "Register" button or take any action that indicates your acceptance.

If you do not agree with any part of these terms, you are required to stop using the menu888 platform immediately. Continued use after an amended version of the terms has been published will be regarded as acceptance of the updated terms.

2. Eligibility and Registration

A menu888 account may only be registered by individuals who meet all of the following requirements without exception:

• Aged 21 and above on the date of registration;
• Not a citizen or resident of any country where online betting activities are prohibited;
• Registering for personal use, not on behalf of any commercial entity;
• Has not previously held a menu888 account that was suspended or terminated;
• Provides accurate, complete and up-to-date information during the registration process.

menu888 reserves the right to request proof of age and identity at any time. Players are required to provide valid identification documents such as a national identity card (MyKad) or passport when requested. Failure to provide the required documents within the specified period may result in a temporary restriction or termination of the account.

3. User Account

Each player is only permitted to register and maintain one active account. Multiple accounts held by the same individual are strictly prohibited and will result in the closure of all such accounts and forfeiture of any existing balances.

Players are fully responsible for all activity that takes place in their account, including activity carried out by third parties using their login credentials. menu888 recommends that players:

• Use a strong and unique password for their menu888 account;
• Do not share their password or login details with anyone;
• Report any unauthorised access to our support team immediately;
• Log out of their account when using a shared device.

For the account verification process, players may be asked to submit supporting documents. This process is a standard security measure that protects the player's own interests.

4. Deposits and Withdrawals

menu888 provides a range of secure and convenient payment methods to meet the needs of Malaysian players. All transactions are protected with industry-standard SSL encryption.

Available payment methods: Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, ShopeePay, and cryptocurrencies including USDT, BTC and ETH.

The following conditions apply to all financial transactions:

• The minimum deposit for each method is RM30;
• The minimum withdrawal is RM50 per request;
• Withdrawal processing will be completed within 1 hour after the request is approved;
• Withdrawals may only be made using the same payment method used for the deposit, subject to specific conditions;
• All withdrawals are subject to compliance with the relevant wagering requirements, including bonus wagering requirements where applicable.

menu888 reserves the right to decline or suspend withdrawal requests that raise suspicion of fraudulent activity or money laundering pending completion of an investigation.

5. Bonuses and Promotions

All bonuses and promotions offered by menu888 are subject to specific wagering requirements that must be met before any withdrawal from the bonus balance is permitted.

Welcome Bonus — 150% First Deposit Bonus: New players are eligible to receive a bonus of up to RM1,000 equivalent to 150% of their first deposit. For example, a deposit of RM100 will generate a bonus of RM150, bringing the total balance to RM250. The wagering requirement for this bonus is 10 times the bonus value (RM150 × 10 = RM1,500 must be wagered before bonus winnings can be withdrawn). For a deposit of RM1,400, the maximum bonus of RM1,000 will be awarded, bringing the balance to RM2,400, with a total wagering requirement of RM10,000.

General bonus rules:

• Each player is eligible to receive the welcome bonus once only;
• Bonuses cannot be exchanged or transferred to another player;
• Bets on different games may contribute at different rates towards the wagering requirements;
• menu888 reserves the right to modify, suspend or terminate any promotion without prior notice;
• Misuse of promotions, including attempts to manipulate bonus conditions, will result in cancellation of the bonus and possible account closure.

Other promotions such as weekly cashback for VIP members, friend referral bonuses, reload promotions and other special offers have their own individual terms, which will be stated specifically when the relevant offer is launched.

6. Game Rules

menu888 offers a range of game categories including online slots, live casino, sports, crash games and horse racing. Each game category is subject to its own specific rules that apply in addition to these general terms.

The following apply to all game types on the menu888 platform:

• Game results are final when a round ends and cannot be disputed unless there is clear evidence of a technical error;
• If a technical disruption occurs during a game, the incomplete portion will be voided and the wager returned;
• menu888 reserves the right to void bets placed using an incorrect price resulting from a technical error;
• Players are not permitted to use any automated software or methods (bots) to generate winnings;
• Bets placed using funds obtained through fraudulent activity will be voided in full.

7. User Conduct

menu888 players are required to conduct themselves respectfully and responsibly when interacting with the platform and other players. The following behaviour is strictly prohibited:

• Using abusive, threatening or harassing language towards other players or staff;
• Attempting to gain unauthorised access to another player's account;
• Sharing or selling an account to a third party;
• Using software designed to cheat the game system;
• Spreading false information about menu888 to the public;
• Engaging in any unlawful activity through this platform.

8. Account Suspension and Closure

menu888 reserves the right to suspend or close a user's account immediately without prior notice in the following situations:

• The user breaches any provision of these terms;
• Information provided during registration is found to be false or misleading;
• The user is suspected of involvement in fraud, money laundering or other illegal activity;
• The user is found to hold multiple accounts;
• A request is received from a relevant authority or law enforcement body.

For closure at the player's own request, players may contact the menu888 support team via live chat or email. Prior to closure, all outstanding wagering requirements must be met and any eligible balance will be processed for withdrawal in accordance with standard procedures.

9. Limitation of Liability

The menu888 platform is provided "as is" based on system availability. While we make every effort to ensure the service operates without interruption, menu888 does not guarantee that the platform will be available at all times free of technical errors.

menu888 is not liable for:

• Losses arising from internet disruption or disconnection on the user's end;
• Financial outcomes resulting from the user's own betting strategy;
• Indirect, consequential or punitive damages arising from use of the platform;
• Technical issues on the user's device or web browser that cause problems during play.

In cases where menu888's liability cannot be fully excluded under applicable law, the total liability is limited to the amount deposited by the user in the 30 days preceding the claim.

10. Amendment of Terms

menu888 reserves the right to amend, update or replace any part of these terms at any time at our absolute discretion. Material changes will be communicated to players via a notice on the platform or their registered email.

The effective date of any amendment will be clearly stated at the top of this document. It is the player's responsibility to review these terms from time to time to ensure they remain in compliance with the latest version.

Continued use of the platform after the effective date of any amendment is considered acceptance of the updated terms. If a player does not agree with the changes made, they must stop using the platform and close their account.

For any enquiries regarding these terms, please contact the menu888 customer service team via 24/7 live chat or by email at [email protected].